Privacy Policy

Last Updated: March 6, 2026

Grounded Landscaping & Lawn Care (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (groundedcolumbus.com), submit forms, or interact with our services.

Information We Collect

We may collect the following information when you voluntarily provide it through our website forms, phone calls, or in-person consultations:

  • Name
  • Phone number (including mobile)
  • Email address
  • Property address
  • Service details and preferences

How We Use Your Information

We use the information we collect to:

  • Respond to service inquiries and provide estimates
  • Schedule and coordinate landscaping services
  • Send appointment confirmations and service reminders
  • Send seasonal service notifications
  • Communicate about your account or services
  • Improve our website and customer experience

SMS/Text Messaging Privacy

We may collect your mobile phone number when you voluntarily provide it through our website forms, in person, or over the phone. If you opt in to receive text messages from Grounded Landscaping & Lawn Care, your phone number will be used solely for the purpose of sending you service-related communications, including appointment confirmations, service reminders, scheduling updates, and occasional promotional messages related to our landscaping services.

We will NOT sell, rent, or share your mobile phone number or any SMS opt-in data with any third parties or affiliates for marketing or promotional purposes. Your information may only be shared with service providers who assist us in delivering our services (e.g., our CRM platform) and who are bound by appropriate confidentiality obligations.

You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at (614) 674-1839 or [email protected].

Data Security

We implement reasonable security measures to protect your personal information. Your data is stored in secure, encrypted systems with access limited to authorized personnel only.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.

Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only with trusted service providers who assist us in operating our business (such as our CRM system), and only under strict confidentiality agreements.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Terms of Service

Last Updated: March 6, 2026

Welcome to the website of Grounded Landscaping & Lawn Care (“we,” “us,” or “our”). By accessing or using our website (groundedcolumbus.com) or our services, you agree to be bound by these Terms of Service.

Services

Grounded Landscaping & Lawn Care provides landscaping and lawn care services in the Columbus, Ohio area, including but not limited to hardscaping, lawn maintenance, fence installation, concrete work, commercial landscaping, and snow removal. All services are subject to availability and scheduling.

Estimates and Pricing

Estimates provided by Grounded Landscaping & Lawn Care are based on information available at the time of the estimate and are subject to change based on actual site conditions. Final pricing will be confirmed before work begins.

Service Agreements

Specific service terms, schedules, and pricing are agreed upon between the customer and Grounded Landscaping & Lawn Care prior to the commencement of work. Any changes to the agreed-upon scope of work may result in adjusted pricing.

Website Use

You agree to use our website for lawful purposes only. You may not use our website in any way that could damage, disable, or impair the site or interfere with any other party’s use of the site.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Grounded Landscaping & Lawn Care and is protected by applicable copyright and trademark laws.

Limitation of Liability

Grounded Landscaping & Lawn Care shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our liability is limited to the amount paid for the specific service in question.

Dispute Resolution

Any disputes arising from these Terms of Service or our services shall be resolved through good-faith negotiation between the parties. If a resolution cannot be reached, disputes shall be subject to the laws of the State of Ohio and the jurisdiction of the courts in Franklin County, Ohio.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

SMS/Text Messaging Terms and Conditions

Last Updated: March 6, 2026

Program Name: Grounded Landscaping & Lawn Care Notifications

By opting in to receive text messages from Grounded Landscaping & Lawn Care, you agree to the following terms:

1. Message Types

You may receive text messages related to appointment confirmations, service reminders, scheduling updates, estimate follow-ups, seasonal service notifications, and occasional promotional offers related to our landscaping services.

2. Message Frequency

Message frequency varies. You may receive up to 5 messages per month depending on your service schedule and interactions with our team.

3. Message and Data Rates

Message and data rates may apply. Your carrier’s standard messaging rates apply. Grounded Landscaping & Lawn Care is not responsible for any charges from your mobile carrier.

4. Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive text messages from us.

5. Help

For assistance, reply HELP to any message or contact us at (614) 674-1839 or [email protected].

6. Consent

Consent to receive text messages is not a condition of purchase or service. You are not required to opt in to SMS messaging in order to receive landscaping services from Grounded Landscaping & Lawn Care.

7. Supported Carriers

Major US carriers are supported, including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your mobile phone number and opt-in data will not be sold to or shared with any third parties or affiliates for marketing or promotional purposes. See the Privacy Policy section above for more information.

9. Eligibility

You must be 18 years of age or older and an authorized user of the mobile device to opt in. By opting in, you confirm that you are the account holder or have authorization from the account holder.

Contact Us

If you have questions about this Privacy Policy, Terms of Service, or SMS Terms, please contact us:

  • Grounded Landscaping & Lawn Care
  • Phone: (614) 674-1839
  • Email: [email protected]
  • Website: groundedcolumbus.com